Mandarin CSR

Jerry520

Position Title&nbsp;&nbsp;:&nbsp; &nbsp;Mandarin CSR<br />
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Duties and Responsibilities:<br />
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• Assist users during and after the online sign-up process;<br />
• Resolve all payment related queries;<br />
• Act as a first point of contact for any query from our customers in regards to the online e-wallet service;<br />
• Ensure high customer satisfaction rates are maintained at all times.<br />
• Answer and resolve customer enquiries via chat, e-mail and/or phone;<br />
• Assessing individual problems and taking appropriate actions to ensure that customer needs are met.<br />
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Job Qualifications:<br />
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• Must possess at least a Bachelor’s/college Degree, any field.<br />
• Excellent verbal and written skills in Mandarin;<br />
• Good verbal and written English<br />
• Ability and willing to work flexible shifts;<br />
• Organized, able to multitask and pay attention to detail;<br />
• Must be result driven;<br />
• Previous customer service experience is preferred although not a requirement.<br />
• Must be Filipino Citizenship or Permanent Resident Visa.<br />
• Compensation – 50-80k/month depending on qualifications.<br />
• Native or non-Native<br />
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NOTE:<br />
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Before endorsing candidates, please include the ff on your endorsements:<br />
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• Willingness to work in Shifting.<br />
• For natives, If they are holding Permanent Visa.<br />
• If they can type Basic Chinese Characters.<br />
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Salary Package/Benefits: 50-80k/month depending on qualifications.<br />
Working Schedule: Shifting<br />
Gender: Male and Female<br />
Age Limit: No limit<br />
Start Date: ASAP<br />
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Email：haneno520@gmail.com<br />
Contact Number:09054838127